Tough Talk About Crisis Management

Few people know more about leadership in crisis than Lieutenant General Russel Honoré, who headed the U.S. military’s response to Hurricane Katrina. In this interview, he offers well-tested, blunt advice for executives facing a bad situation -- how to set priorities, talk to the media, and communicate within the organization -- that can keep a crisis from devolving into a disaster.


Headlines notwithstanding, the outlook for banks is hardly all gloom and doom. “It will get better -- it just takes time for things to right themselves,” says Gallup’s chief economist. He and a financial services expert explain how banks can turn things around.

An expert on well-being, John Helliwell explores the connection between distrust and unionization, why too much paperwork can cause workers to feel less engaged, and why we are apt to keep office politics alive, even when it makes us unhappy.

Fulfilling the requirements of an Islamic customer base and complying with Islamic banking principles isn’t easy, and few banks do it well. But for any bank serving a large Muslim population, the effort can be worth it.

With the enthusiastic support of Puebla’s governor, this Mexican state’s university for economic development is using an innovative MBA program to create a cadre of business leaders.

LATEST NEWS RELEASE

StrengthsFinder 2.0 by Tom Rath marks its first anniversary in print this month, having spent its first year on the Wall Street Journal, BusinessWeek, and USA Today bestseller lists. At the end of its first year, there are 500,000 copies in print.

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